Why backups fail when you need them
Everything covered in the service
Backup coverage review
We map what data lives where — servers, workstations, cloud apps, shared drives — and identify what isn't protected today.
Server & workstation backup
Image-based backups with local and cloud copies, so you can recover a file, a folder or an entire machine.
Microsoft 365 / Google Workspace backup
Independent backup of mailboxes, OneDrive/SharePoint, Teams and Google Drive with long-term retention.
Ransomware-resilient retention
Immutable, off-network copies and retention policies so encrypted or deleted data can be rolled back.
Monitoring & verification
Every backup job is monitored and failures are fixed by us — not discovered on the day you need a restore.
Scheduled restore testing
Regular test restores with documented recovery times, so you know what to expect.
Cloud recovery planning
The ability to run critical systems in the cloud while on-site hardware is replaced or repaired.
Business continuity documentation
A simple, current recovery plan: what is backed up, how long recovery takes, and who does what.
Ontario businesses where downtime and data loss are not an option
We work with small and mid-sized organisations across Brampton, Mississauga, Toronto and the GTA, Hamilton, Oakville and Burlington, and Vaughan, Markham and Richmond Hill, with particular experience in these sectors.
Law firms
Client confidentiality, secure document handling and reliable access to practice-management systems.
Medical & dental clinics
PHIPA-aware setups, EMR uptime and locked-down access to patient records.
Accounting & finance
Protecting client financial data, secure remote work during tax season and audit-ready records.
Manufacturing & logistics
Keeping shop-floor systems, scanners and ERP connected without downtime.
Professional services
Consultancies, agencies and engineering firms that need IT to just work.
What makes this different
Recovery-first design
We start from how fast you need to be back up and work backwards to the backup design — not the other way round.
Independent of your other systems
Backups are isolated from your network and from your Microsoft 365 tenant, so one compromise can't take everything.
Proof, not promises
You get restore-test results and monitoring reports, so 'we have backups' is something you can demonstrate.
What you can hold us to
These are written into every agreement, not just the website.
Helpdesk hours, Mon–Fri
A real person by phone, email or portal throughout the business day, with critical alerts handled outside those hours.
Response targets
Critical issues acknowledged and worked within one hour; standard requests within four business hours.
After onboarding
No long lock-in. Once onboarding is complete, you stay because the service is good — not because a contract says so.
Cyber-liability coverage
Kyros Networks carries cyber-liability insurance, so the people protecting your business are covered too.
From first call to fully managed
Discovery call
A 30-minute conversation about your business, your current setup and what's frustrating you.
Assessment
We review your network, devices, accounts, backups and security posture and document the gaps.
Proposal
A clear scope, fixed monthly price and rollout plan — no surprises, no jargon.
Onboard & improve
We stabilise first, then work through the improvement plan with you every quarter.
Priced by what's protected
Backup is priced per protected device or mailbox per month plus cloud storage, with a one-time setup fee for design and initial seeding. It's included in our Managed IT plans and available standalone for businesses that already have IT support.
Start with a free IT assessment
A no-cost review of your current setup. You'll get a written summary of gaps, quick wins and a recommended plan — useful whether or not you work with us.
Book a Free IT Assessment →Common questions
Isn't Microsoft 365 already backed up?
Microsoft protects its infrastructure, not your data. Deleted items and mailboxes are recoverable only for a limited window, and there is no protection against ransomware encrypting files in OneDrive or SharePoint. A separate backup is the standard recommendation.
How quickly could we be running again?
It depends on the design you choose — from minutes for a cloud failover of critical systems to hours for a full server rebuild. We document the target for each system so there are no surprises.
Where is our data stored?
Cloud copies are stored in Canadian data-centre regions wherever the platform allows, which matters for privacy and health-information obligations.
How often are restores tested?
On a regular schedule agreed in your plan, with results reported to you. A backup that has never been restored is an assumption, not a plan.
From the Kyros blog
Let’s talk about your technology
Book a free discovery call and we’ll review your current setup, risks and priorities — no obligation. Serving Brampton, Mississauga, Toronto and the GTA, Hamilton, Oakville and Burlington, and Vaughan, Markham and Richmond Hill.